Frequently Asked Questions (FAQ)
Digital Downloads
How do I access my digital products?
Once your payment is successfully completed, your digital products become instantly available for download directly from the website. You will own the product outright, with no recurring fees or restrictions. Simply log in to your account to access your files anytime.
What types of products are available to download?
Our digital downloads include fully editable CIC registration templates, essential policy documents, grant application packs with example answers, step-by-step guides, and comprehensive ebooks designed for quick and easy setup.
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Are the templates easy to use for someone new to CICs or grants?
Yes! Each product is designed to be user-friendly with clear instructions. Many resources also include video guides to walk you through the application process, so you can complete everything independently with confidence.
Support and Services
Can I get support after purchasing a template, pack, or service?
Yes! Our digital templates and downloadable packs are designed to be straightforward and easy to use, giving you all the guidance you need to complete your CIC registration or grant application independently. Many include video walkthroughs for added clarity.
For those who prefer a more hands-off approach, we offer “done for you” services. After purchasing, you’ll complete a simple setup form so our experts can register your CIC or draft your grant application tailored to your organisation’s needs. This way, you get expert handling with minimal effort.
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What are the costs for application services?
For grant application writing, our standard fee is £250 upfront plus 10% of any awarded grant amount. For CIC registration services, please contact us for specific pricing options based on your needs.
Success Rates and Guarantees
What is your success rate for CIC registrations?
We have a 100% success rate in registering CICs for our clients, reflecting our detailed knowledge and experience with Companies House and CIC regulator requirements.
How successful are your grant applications?
Grant success varies depending on funder criteria and the applicant’s readiness. We conduct thorough health checks on organisations beforehand to ensure suitability, and for main funders like Big Lottery, Heritage Fund, and Arts Council, our grant conversion rate currently averages about 75%.
What support do you provide to maximise grant success?
If you use our grant application packs, you benefit from detailed video tutorials showing how to answer questions effectively, plus example real-life projects to guide your own answers. Additionally, we offer personalised review services to check your application before submission, improving your chances of success.
What if my grant application is unsuccessful ?
If your grant application is not successful, what happens next?
If your application to a funder is unsuccessful, we will review any feedback provided and support you in revising the application. We offer to resubmit your improved grant application free of charge to maximise your chances the second time around, provided revisions address the funder’s comments. This is based on you using our done for you grants service, and not digital grant packs.
Additional Information
Is there any ongoing support after purchase?
Yes, we provide ongoing email support to help clarify any questions related to the products or services you purchase.
What payment methods are accepted?
We accept a variety of safe and secure payment methods. All payment options are clearly displayed at checkout with trusted provider badges.
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How do I contact you for further questions?
You can reach us during business hours via the contact page on the website or through our customer service email or by telephone. We are happy to assist before and after your purchase.